PRIVACY POLICY
Effective Date: 01.01.2023
Last Updated: 01.01.2026
1. Introduction
LVB Jewelry (“LVB”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with us globally.
This policy is designed to comply with major international data protection laws, including but not limited to:
EU General Data Protection Regulation (GDPR)
UK GDPR
California Consumer Privacy Act (CCPA/CPRA)
Personal Data Protection laws in Asia-Pacific regions
Other applicable international privacy regulations
By using our website, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following categories of personal data:
A. Information You Provide Directly
Full name
Email address
Phone number
Billing and shipping address
Company name (for B2B clients)
Payment details (processed securely via third-party providers)
Custom jewelry design requests
B. Automatically Collected Information
IP address
Browser type
Device information
Website usage data
Cookies and tracking technologies
C. Marketing & Communication Data
Newsletter subscriptions
Advertising engagement data
Social media interactions
3. How We Use Your Information
We use your data to:
Process and fulfill orders
Provide customer support
Manufacture custom jewelry
Improve website performance
Send marketing communications (with consent)
Comply with legal obligations
Prevent fraud and protect business security
4. Legal Basis for Processing (GDPR)
Where applicable under GDPR, we process data based on:
Contractual necessity
Legal obligations
Legitimate business interests
Your consent
You may withdraw consent at any time.
5. Cookies & Tracking Technologies
Our website (hosted on Squarespace) uses cookies and similar technologies to:
Improve site functionality
Analyze traffic
Support marketing and advertising
You can manage cookie preferences through your browser settings.
6. Sharing of Information
We do not sell personal data.
We may share information with:
Payment processors
Shipping partners
Manufacturing partners
Marketing service providers
Legal authorities if required
All third parties are required to maintain confidentiality and data security.
7. International Data Transfers
As a global jewelry retailer and manufacturer, your data may be transferred and processed outside your country of residence.
We implement appropriate safeguards such as:
Standard Contractual Clauses (SCCs)
Secure encrypted systems
Data Processing Agreements
8. Data Retention
We retain personal data only as long as necessary for:
Order fulfillment
Legal compliance
Accounting and tax obligations
Business operations
9. Your Rights
Depending on your location, you may have the right to:
Access your personal data
Correct inaccurate information
Request deletion (“Right to be Forgotten”)
Restrict or object to processing
Data portability
Opt out of marketing communications
Opt out of sale/sharing under CCPA
To exercise these rights, contact us at:
Email: [Insert Contact Email]
10. Data Security
We implement industry-standard technical and organizational security measures including:
SSL encryption
Secure payment gateways
Limited internal data access
Regular security monitoring
However, no online transmission is 100% secure.
11. Children’s Privacy
Our services are not directed to individuals under 18 years old.
We do not knowingly collect data from children.
12. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices.
13. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with a revised effective date.
14. Contact Information
LVB Jewelry
CÔNG TY VÀNG BẠC ĐÁ QUÝ LVB
ADDRESS: 645, Highway 13, Hiep Binh, Ho Chi Minh, Vietnam
Email: business@thelvbj.com
Phone: 0084 915 8989 88